Professional Counseling Services

Familyfirst provides professional and ethical counseling services to individuals, couples and families. We facilitate clients’ growth in an integrated and holistic manner. We help clients look beyond their issues to understand what their deepest concerns. We help clients understand their situation in the larger context of their past, present and what they want for the future, while drawing on their innate strength and resiliency.

We honour client privacy and confidentiality to work out their issues in a safe and comfortable therapeutic environment. It is our goal to allow clients to feel supported and engaged.

Professional Counseling

Our Counseling Disciplines

We offer counseling services which provide individuals with support, information and guidance to facilitate them to rediscover their potential and balance, make informed choices and take responsible direction of their lives.

  • Individual Counseling
  • Marital Counseling
  • Family Counseling
  • Premarital Counseling
  • EMDR Therapy
  • Employee Assistance Programme (EAP)
  • Grief Counseling
  • Blended and Polygamous
  • Teen Counseling
  • Faith-based Counseling
  • Syariah Advisory
  • Religious Coaching
  • Workshop and Classes
  • Motivational Session
  • Mental Health Related Course
  • Motivational Session
  • Life Transition and Growth
  • Anxiety
  • Depression and Sadness
  • Abuse and Trauma Recovery
  • Job Related Stress
  • Anger Management
  • Stress Management
  • Affair Recovery
  • Divorce Prevention
  • Divorce Recovery

Skill in Particular Craft

Craftmanship is skill in a particular art. At Familyfirst we take pride in our work. With our level of skills and expertise we hope to provide our clients with reliable, effective and safe counseling experience.

Our Team

Our team of counselors are trained and experienced in the field of counseling.

AL AMIN AZIZ

Registered and Licensed Counselor, Malaysian Board of Counselors
Syariah Advisor
Credentials : MA, (K.B., P.A.)
Phone : 017 9375 804

Education

Master of Counseling 

My Counseling Philosophy

I believe working personal issues through counseling is an investment that lasts and benefits individuals the entire lifetime. Through counseling individual can see positive impact on all aspects of their lives and relationships.

So often, we go through life feeling unhappy about certain things, but have no idea how to change them because they have become so much a part of who we are. Therefore, I am committed to assisting individuals in developing greater understanding, insight and awareness of their personal issues, and helping them develop the tools and skills that are necessary to make healthy and empowering changes.

Further Training

Certification in Syariah Counseling (JAKIM)

Areas of Expertise

  • Individual, Marital and Family Counseling
  • Depression
  • Stress Management
  • Anger Management
  • Anxiety
  • Job Related Stress
  • Infidelity Recovery
  • Relationship Issues
  • Conflict Management
  • Blended and Polygamous Families Issues
  • Adjustment to Change/Life Transition
  • Faith-based Counseling
  • Syariah and Religious Advisory

Tuan Al Amin

ZUBAIDAH OTHMAN

Registered and Licensed Counselor, Malaysian Board of Counselors
EMDR Therapist
Credentials : MA, (K.B., P.A.)
Phone : 019 2525 488

Education

Master of Counseling 

My Counseling Philosophy

Life is full of challenges and it is a journey of experiences to learn from. Every now and then at different parts of the journey, we encounter some struggles. I am here to help individuals manage their life and relationships in a more positive, effective ways. Through the process of understanding yourself and what makes you do what you do, an individual build awareness. Once you build that awareness, it is easier to make the changes.

Counseling is a place to be able to be yourself and look at parts of you that are difficult to face. Although it can be painful, in the end it is a journey well worthwhile. I believe in integrating the counseling process with insight, spirituality and humor when appropriate.

Areas of Expertise

  • EMDR Practitioner
  • Individual, Marital and Family Counseling
  • Depression and Sadness
  • Abuse and Trauma Recovery
  • PTSD Symptoms
  • Grief and Loss Counseling
  • Counseling Teenager
  • Extra-Marital Affairs Recovery
  • Divorce Recovery
  • Women’s Issues
  • Life Transitions and Personal Growth
  • Anxiety
  • Anger Management

Puan Zubaidah

Testimonial

“Heartfelt stories from those whose lives have changed. Real experiences, real impact.”

Client 1 : Shah Alam

I felt safe dealing with my issues at Familyfirst. The private, cosy and comfortable environment made me feel comfortable to share deepest thoughts of my past. For me, Familyfirst is a place for hope and healing.

client 2 : Subang Jaya

I have trust issues with others and am skeptical of therapy. However, when a friend recommended Familyfirst Consultancy, my views of counseling changed. The counselor was able to work with me through my issues and help me gain insight to my situations.

Client 3 : Seremban

We were stuck with our marital issues for years. We are glad that we came to Familyfirst Consultancy, as now, our relationship is better. The approaches of the counselor were very effective and we felt the genuineness and sincerity of the counselor in helping us regardless of our temperaments.

Location

C-9-20, Centum @ Oasis Corporate Park
PJU 1A/2, Ara Damansara
47301 Petaling Jaya
Selangor Darul Ehsan

Phone number : 017-9375804 / 019-2525488

Email address : familyfirstconsultancy@gmail.com

Office Hours

Mon to Fri : 9.00 am to 6.00 pm
Saturday : 9.00 am to 5.00 pm

(Please call to enquire as different counselors are available at different hours)

© 2025 FamilyFirst Consultancy